A demo gives user an idea of the software from inside-out which helps in providing in-depth detail to ensure you choose the right version for your business. It’s the most effective way to combat all the product related concerns of the customer. The needs and demands of the customers must be fulfilled and that is our top-most priority. At Tripta, we provide this facility of demo service which interests the customer through a touch and feel factor and also conveys a sense of ownership without actually buying the software.
Customer experience is a memory which can last in a mind for a minute or for a lifetime. We thrive to give our clients not just a solution to their problem but also to make sure they are satisfied with our service. We emphasize on bettering customers’ expectations and make them feel valued at every point of time. We are not just known for our best accounting software in industry but also known for our best customer service. With a happy and satisfied family of more than 11,000+ customers, our work speaks on behalf of us.
With a team of skilled technology experts it becomes easier to ensure that customer demands are met regularly. The hard work, dedication, and determination of these knowledgeable folks have continuously helped our organization in delivering highly successful and technologically advanced software till now, and we are about to go even bigger in the upcoming years. At TRIPTA, we deeply welcome the knowledge, skills, creativity, ideas and capabilities that each employee can impart to the organization. For us, Innovation is not just a value, it's our goal.
We believe great training raises the customer experience. Educating the clients about the product has quickly become popular because they serve as a differentiator. The goal is to make end-users independent problem solvers, save them time and maximize the usage of the product. Product training helps our customers use the software the way we intend them to and it ultimately improves customer experience. Our dedicated service has always helped us in achieving higher customer satisfaction, long-term relationships and eventually brand loyalty.
When the real-world changes, technology also demands possible alterations and increased productivity is something that businesses always strive for. Software Updates are aimed at making the user experience better by incorporating new changes regularly. We provide fast and easy online updates which include all of the Government related tax changes, some bugs and fixes, if any, thereby adding new or enhanced features and removing the outdated ones to improve the overall stability of the software. Also, software updates are important for customer’s digital safety and cyber security.
EASY TO USE
Easy to use designs aren’t always easy to create. A software which enables fast implementation, quick learning curve, great customer support and awesome training materials qualifies for the most user-friendly product. Easy data entry, quick access to key functions and simple navigation are essential to smooth workflows and high productivity. Our software has been designed and developed specifically with the aim to optimize ease of use while offering maximum functionality as well as seamless and a delightful customer experience.
Manuals are intended to assist customers in using a particular product or application as it comprises of all the critical information for the end-users to make full usage of the product. The step-by step detailed instructions let the user perform variety of tasks easily in no time. That said, we have already designed detailed step-by-step product manual with videos for both our software RADIX and RELY on our website. It covers all of the accounting related Transactions, Reports, GST filings as well as other software functionalities.